Privacy Policy

We capture and process your personal information when you visit our website, the information is voluntarily provided.

We only collect personal data when you agree to receiving a service or information from us and when you:

  • sign up to receive a newsletter
  • complete an online form
  • send an email to us
  • give us feedback
  • or we measure numbers and volumes of visitors, to improve the service

Personal information

A Better Start Southend is committed to protecting your personal information and will ensure all interactions with this website are secure, and in line with the Data Protection Act 1998.

When you sign up to receive a newsletter, fill in an online form or send us an email, we may ask for personal information about you. This might include your name, address and ages of children. This is to help us provide information to our audience on the website.

When you submit personal information to us, you are consenting to that information being used by us for the purpose of that service.

All our employees and data processors who process your personal data on our behalf are obliged to respect your confidentiality.

How will you use the information that you collect about me?

A Better Start Southend will use your personal information for a number of purposes. including the following:

  • to contact you for reasons related to your query or submission
  • to tailor information on our website to our audience

Where we would like to use your personal information for any other purpose, we will obtain your permission first

When will you contact me?

We may contact you:

  • where you have opted to receive further correspondence
  • to invite you to participate in surveys about our services
  • for marketing purposes where you have agreed to this

Will you share my personal information with anyone else?

Your personal information will not be shared with any third party without your consent, except where it is required by law .

We share your personal information with those that help us provide our services (e.g. the mailing house that despatches publications). When we do this, we require them to strictly comply with our instructions and only process your personal information for the purpose(s) which we have agreed with them.

Non-personal information

We also collect information about the pages you visit, the software you use to do so, and your IP address to enable us to learn more about how people use our website. This information is tagged with an indicator stored on your computer and is unique to you, but it can’t be used to identify you personally in any way.

Google Analytics

This website uses Google Analytics to help analyse how people use our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. It will not associate your IP address with any other data held by Google.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


We may embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. For more information on YouTube’s use of cookies, please see Google’s Policies & Principles.

External links

Our site contains links to other websites. This privacy policy applies only to our website. When you go to another site you should read their privacy statement.

Legal definitions

In terms of the Data Protection Act 1998, A Better Start Southend is the data controller of personal data (information relating to identifiable living individuals) collected or obtained through this website.

Any personal data collected through this website will be treated as confidential under the principles of the Data Protection Act 1998 and securely deleted when the use for it is over.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page.

Regularly reviewing this page ensures you are always aware of the information we collect, how we use it, and under what circumstances, if any, we will share it with other parties.