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A Better Start Southend
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Milton Gardens

A Community Development Project

Introduction

Co-production is a collaborative approach where professionals and community members work together as equal partners in the design and delivery of services. It values lived experience, creativity, and shared ownership, ensuring that the final outcomes reflect the true needs and identities of the people in their community. Co-design is part of this process where professionals and community members work together to improve services or develop new ideas.

 

The development and improvement of Milton Gardens is a good example of such co-design in action. It enabled a community development project to grow based on ideas from local parents and the wider community with active partnership involvement. It was a successful community project but also raises some interesting questions around the sustainability of co-production in relation to such individual projects.

Background

It all began with Parent Forum conversations about Milton Gardens, a much-loved local park. Although it was a valued green space for families — especially those with children under five — it was clear it needed care and attention to reach its full potential.

As parents, we wanted to create a safer, cleaner, and more welcoming environment where our children could play, explore, and thrive. With its proximity to the seafront and its central location within the community, Milton Gardens had so much promise — but it needed investment and support.

The Engagement Team (Hayley) supported these early conversations. Together, we asked:

- How could we truly make a difference?
- Who could we collaborate with to bring lasting change to this park?

Make Southend Sparkle (Sue & Jacques), a community connector to Southend’s Parks Team, soon became our partners, helping to unite Southend Association of Voluntary Services (SAVS), Parent Champions, and local parents around a common goal. As Parent Champions — Ileana, Rachael, and myself — we took the lead, excited to create change not just for our children, but with them. We organised litter picks, cleaning days, tidying, weeding, and bulb planting. Supported by other local families, we felt both encouraged and empowered by the idea that we could truly transform our space.

Process and Involvement

A strong working relationship developed with Make Southend Sparkle and the Parks Team. SAVS recognised the potential in what we were doing, but real progress required funding. We set up a local community fund, initially focused on a practical first step: replacing the park’s damaged and insufficient bins.

What happened next exceeded our expectations. The Balmoral Community Centre generously presented us with a £300 cheque; Folk Like Us (FLU) contributed their raffle proceeds; and within a year, the Local Co-op Fund raised an incredible £4,055. Thanks to this support, new bins were installed by the council — complete with plaques to thank those who contributed. We had made a tangible difference — and it felt amazing. With unrestricted funds remaining, the door was open for even bigger improvements.

 

During this time, we also decided on a name for our project: A Better Space. We knew we needed a logo to match our vision. Julia (Parent Champion) led the logo design process, gathering ideas through team conversations. SAVS (Roger) helped us bring these ideas to life digitally, and the final design was chosen collectively.

 

Over the following year, more love and creativity were poured into Milton Gardens. With ongoing support from Make Southend Sparkle and the Parks Team, we met local artist Dave Taylor — who, fittingly, was the original sculptor of the park’s statues. We discussed adding new sculptures, and through Parent Forum discussions, it was decided that a zebra and a ladybird would join the park. While these were being created, we also cleaned and repainted the existing statues ourselves.

 

We continued to hold regular litter picks, using these events to connect with park users and hear directly from the community about what improvements they would like to see. The Parks Team also supported us by cutting back hedges and responding to feedback shared at regular meetings.

 

Through Pat Sampson (S.H.I.P – Southchurch Hall Inspirational Parkers), we were inspired by the transformation of Southchurch Hall Gardens, learning how community involvement could breathe new life into local parks. Pat became a valued supporter and mentor for A Better Space.

 

The Engagement Team (Hayley), supported by Anthony (SAVS), encouraged consistent communication with the Parks Team. I vividly remember a meeting held right in the park, complete with chairs and hot drinks — a simple but powerful reminder that local voices matter. As a result of these conversations, damaged equipment (such as mushroom tops) was replaced, new equipment was installed, and although budget constraints meant that the play area flooring couldn’t be fully replaced, necessary repairs were carried out. It was a testament to the power of community-led advocacy.

 

Our ideas continued to grow. We proposed interactive, educational signage to enhance outdoor learning at Milton Gardens. This led to the installation of three boards:

– Look and Listen (local birds)

– Tree Detectives (tree leaves, seeds, and flowers)

– Hide and Seek (insects and butterflies)

 

Building on our momentum, we secured further funding from Essex Community Foundation to develop a neglected corner of the trail into a child-friendly learning area. Once again, we collaborated with Dave Taylor, who created a stunning butterfly-shaped bug hotel. The Parks Team supported this vision with the installation of child-size stools and new planting around the bug hotel.

 

Identifying Milton Gardens as a “hidden” park with no signage, we initiated a mosaic project. With Hayley’s support, Dave Taylor ran workshops with Parent Champions and their children to create two mosaics for the entrance pillars. The designs — featuring children’s handprints, nature themes, a rainbow heart, and a golden key — beautifully captured the spirit of the park. (The golden key was inspired by the park’s treasure chest and children’s imaginative stories about it.)

 

One of the final projects we introduced was a series of interactive stepping stones, incorporating learning elements. Julia led the design process, gathering ideas from families who used Milton Gardens and the Avenue Baptist Playgroup nearby. The stepping stones have now been created, and installation planning with the Parks Team is underway.

Outcomes

The period between 2017 and the start of the pandemic in 2020 marked the most active and engaged time for A Better Space. During this time, families and children visibly benefited from the park improvements and felt real pride in being part of the process.

 

In the longer term, A Better Space has kept Milton Gardens on the Parks Team’s agenda, although maintaining the same level of volunteer capacity over time has been challenging.

Learning and Recommendations

I would not change anything about the processes we undertook or the collaboration we achieved.

 

At the time, we never labelled this work as “co-production” — it happened naturally, with all the right elements aligning to make real change possible through community collaboration. I will always hold this work and that period as a special and formative part of my journey.

 

However, one key learning was around sustainability. We didn’t plan for what would happen when people’s capacity changed — and change it inevitably did.

– Can co-production be sustainable over the long term with forward planning?

– Can it evolve as community capacities shift?

– Or is co-production naturally limited to a specific period, with a beginning and an end?

 

These are questions I continue to reflect on.

Conclusion

This example demonstrates the reality of co-production in practice: from shaping the concept through to delivering the changes, the parent’s lived experience directly influenced the design, content, and development of the park. Although time and funding constraints limited full co-production, the collaborative community participation approach created a meaningful and accessible opportunity for parents to connect, learn, and co-design an enhanced and accessible community space.

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